Corrections Policy

Accuracy is the foundation of Legal AI Insight. When we get something wrong — a product feature, a price point, a scoring detail, or any other factual matter — we correct it promptly and transparently. This policy explains how to report an error and how we handle it.

Reporting an error

If you believe we have published something inaccurate — including incorrect product specifications, misstated pricing, wrong vendor details, or any other factual error — email editor@legalaiinsight.com with the article title or link, the specific point you believe is incorrect, and any supporting source. The more specific the detail, the faster we can review it. We welcome corrections from readers, vendors, and other parties alike.

How we review

We review every good-faith correction request against primary sources — product documentation, vendor websites, pricing pages, and our own testing records. For errors in product reviews or comparisons, we verify the correct information with the vendor where necessary. If we confirm an error that affects meaning or a scoring decision, we fix it and add a note to the article. If a request is unfounded, we will say so. We focus on substance over speed, but we move quickly on material errors that could affect a purchasing decision.

How we label changes

• Correction. A factual error that affected the meaning of the article or a product review. We fix it and note what changed and when.
• Clarification. Language that was accurate but could be misread — for example, a pricing comparison that could be misinterpreted without additional context. We sharpen it and explain the change where helpful.
• Update. New information about a product or market development that changes the context of a review or comparison, noted with the reason for the change and the date.

Vendor-initiated corrections

Legal AI vendors may also request corrections to factual errors in our coverage of their products. We evaluate vendor correction requests through the same process as reader corrections: we verify against primary sources, and if the request is valid, we make the correction. We do not make changes based solely on a vendor's preference or disagreement with our editorial assessment.

Transparency

We do not quietly rewrite history. Material corrections are disclosed on the affected article so readers can see what changed and why. Minor typographical fixes that do not affect meaning may be made without a note. When a correction affects a product score or ranking, we clearly indicate what changed and how it affected the assessment.

Contact

Spot something? We want to know. Reach the editorial team at editor@legalaiinsight.com. See also our Editorial Policy and our Ethics Policy.